Privacy Policy
Effective Date: 31st January 2025
Loxam Consulting Ltd (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loxamconsultingltd.org, and when you interact with us through coaching programmes, events, or downloadable resources such as the Leadership Clarity Toolkit.
1. Who We Are
Loxam Consulting Ltd provides executive coaching and leadership development services. Our registered business address is Moorlands, Brookhouse, Lancaster, LA2 9PN.
2. Information We Collect
We may collect and process the following types of information:
Personal Information You Provide:
- Full name
- Email address
- Phone number (if submitted)
- Company name and role/title
- Any other information you provide in contact forms, questionnaires, or coaching sessions
Automated Data Collection:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring site details
This data is collected via cookies and standard analytics tools (e.g. WordPress Stats, Jetpack, or Google Analytics if enabled).
3. How We Use Your Information
We use your information to:
- Deliver coaching services and respond to inquiries
- Send requested resources (e.g. the Leadership Clarity Toolkit)
- Email newsletters and blog updates (with your explicit consent)
- Improve our website and user experience
- Monitor website traffic and engagement
- Comply with legal obligations
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:
- Consent – for email subscriptions, marketing communications, and downloadable resources
- Contract – for coaching services and agreements
- Legitimate interests – to analyse website traffic and improve services
- Legal obligation – where applicable for tax, accounting, or regulatory compliance
5. How We Store and Protect Your Data
Your personal information is stored securely on password-protected systems. Where third-party tools (e.g. WordPress, WPForms, Google Workspace) are used, we ensure they are GDPR-compliant. We retain your data only as long as necessary for the purposes stated, or as required by law.
6. Sharing Your Information
We do not sell, rent, or trade your personal data. Your information may be shared with trusted third parties only where necessary, including:
- Web hosting providers
- Form and email services (e.g. WPForms, Mailchimp)
- Legal or regulatory authorities, if required
All such parties are required to treat your data securely and in accordance with data protection law.
7. Cookies
Our website uses cookies to provide a better user experience and analyse website traffic. You will be asked to consent to cookies on your first visit. You may disable cookies in your browser settings, although this may affect site functionality.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion (where applicable)
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: info@loxamconsultingltd.org
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Loxam Consulting Ltd
Email: laurence@loxamconsultingltd.org
Website: www.loxamconsultingltd.org